People online
The more people using the connection at the same time, the more useful extra broadband capacity becomes.
Count simultaneous users
The right speed depends less on one device and more on what your whole household does at the same time. Start with the people, devices and activities sharing your connection.
Start with your household
Broadband demand is cumulative. One video call may be easy to handle, but several streams, calls, downloads and devices at the same time can change what feels comfortable.
The more people using the connection at the same time, the more useful extra broadband capacity becomes.
Count simultaneous users
Phones, TVs, laptops, consoles, cameras and smart-home devices all share the same connection, although they do not all use heavy bandwidth constantly.
Think beyond laptops
Multiple high-resolution video streams create more demand than ordinary browsing, email or music streaming.
Video adds up
Gaming itself is not always bandwidth-heavy, but large game downloads, updates and several users online together can benefit from faster plans.
Downloads need headroom
Video calls, cloud applications, file transfers and several people working or studying from home can increase both download and upload requirements.
Upload matters too
A little spare capacity can be useful as devices and usage grow, but buying dramatically more speed than you use can mean paying for little practical benefit.
Leave sensible headroom
Practical speed guide
These ranges are guides rather than guarantees. Your connection type, provider, network conditions, home setup and Wi-Fi can all affect the speed experienced on individual devices.
Around 100 Mbps
A useful starting point for smaller or lighter-use households.
Typical activities
Browsing, social media, HD/4K streaming, video calls, study and ordinary work-from-home use.
Around 300–500 Mbps
A strong middle ground for homes with several people and devices online together.
Typical activities
Multiple streams, gaming, video calls, remote work, study and larger downloads happening at the same time.
Around 900 Mbps–1 Gbps
Worth considering for large or particularly heavy-use households.
Typical activities
Several demanding users, frequent large downloads, multiple gamers, cloud work and lots of simultaneous activity.
2 Gbps+
Specialist capacity for households with exceptionally high bandwidth requirements.
Typical activities
Very large file transfers, advanced creator workflows, high-end connected homes and users who can genuinely benefit from multi-gigabit capacity.
Don't forget upload
Download speed affects how quickly information reaches you. Upload speed affects how quickly you send data out — useful for video calls, cloud backups, large file transfers and content creation.
If several people regularly work from home or send large files, compare both numbers rather than looking only at the advertised download speed.
A simple rule
Think about an evening when one person is streaming, another is gaming, someone is on a video call and phones or smart devices are connected in the background.
You do not need to engineer for an extreme once-a-year event, but you do want enough capacity for the household's normal busy periods.
Find plans for my usage →Speed myths
More speed gives you more capacity, but that does not automatically make it better value. A well-matched lower tier may feel just as good for everyday use.
Online gaming usually values latency and connection stability as much as raw bandwidth. Faster tiers help most with large downloads and when many users share the connection.
They are related but different. Your broadband plan feeds the home connection; Wi-Fi performance also depends on your router, device, distance, interference and home layout.
Let the household decide
Our broadband journey considers household size, usage and priorities alongside what is available at your address.
Find my broadband matches →Frequently asked questions
For many smaller or lighter-use households, around 100 Mbps can comfortably support everyday browsing, streaming, video calls, study and work-from-home activity. A busier household with several demanding users online together may benefit from a higher tier.
Around 300 to 500 Mbps can be a strong fit for many busy households because it provides substantial capacity for several people to stream, game, work, study and use connected devices at the same time. Individual needs still vary.
Not necessarily. Gaming does not automatically require a Gigabit connection. Latency and stability matter, while higher download speeds are especially useful for large game downloads, updates and homes where several people are doing bandwidth-heavy activities at once.
Hyperfibre is most relevant when a household genuinely needs multi-gigabit capacity, such as very large file transfers, advanced creator or technical workflows, many demanding users or high-end connected-home requirements. Many households will not need that level of speed.
Your plan speed is only one part of the experience. Router placement, Wi-Fi technology, walls, distance, interference, device capability and whether you use Wi-Fi or Ethernet can all affect the speed experienced on an individual device.